FAQs

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FAQ

Why choose Blossom Bottles?

At Blossom Bottles, we're dedicated to providing a wide selection of reusable bottles of all types, for everyday on-the-go use as well as for sports, the gym, and outdoor excursions. Our bottles are made to the highest quality and safety standards, and are tested to not contain any heavy metals, BPA, or other substances with the capacity to leach. Our mission is to help reduce the amount of single-waste plastic bottles that are used and discarded, which usually end up in landfills or in our oceans. By using a reusable bottle instead of a disposable bottle, you can greatly reduce your daily carbon footprint and do your part to create a cleaner planet for future generations.

What is 18/8 (or 304) stainless steel?

18/8 or 304 stainless steel is food-grade stainless steel, the highest quality stainless steel available for creating lightweight, durable, made-to-last, non-reactive reusable bottles. Stainless steel is naturally BPA free, as it does not require any inner liner. You can safely use stainless steel with any type of beverage, including hot or cold drinks.

Is the glass used in your bottles lead and cadmium free?

Yes, our glass bottles are tested for heavy metals and certified to be free of metals/foreign substances. We use high-borosilicate glass for almost all of our glass bottles, which is an especially durable and temperature resistant type of glass. Glass is completely non-reactive, does not have any risk of leaching, and is revered for "purity of taste" - that is, your liquid will remain exactly the same as it was when it entered the bottle.

Can I use a glass bottle for sporting usage?

Yes! We offer certain glass bottles made from resistant high-borosilicate glass with a silicone sleeve that are suitable for outdoor/sports usage.

Are plastic water bottles dangerous for beverage storage?

We only source plastic water bottles made from certain hard, durable plastics which are currently regarded as safe for food and beverage usage (polypropylene and Tritan plastics). We do not ever use polycarbonate plastic, where BPA is found, therefore all of our plastic bottles (and all of our bottles in general) are BPA free. However, as a general rule with plastics, we do not recommend leaving plastic bottles in extremely hot temperatures, or using with hot beverages. You can read more on our blog about the types of plastics we source at Blossom Bottles and why.

What material is the best for a reusable water bottle?

We don't like to say that there is a "best" material, but only a "best" material for your personal needs and intent for usage. Generally speaking, glass is largely considered to be the safest material to use for beverage storage, with stainless steel at a close second, and plastic coming in third. However, all of our bottles meet our health and quality standards, so not to worry! You can read more on our blog about how to choose the right bottle for you.

How long will I have to wait for my order to be delivered?

A. All of our products our shipped from our facility in Ft. Lauderdale, Florida.
We use USPS for shipping orders in the US and Canada, and UPS for shipping international orders.
Our processing time includes quality check and packaging of your product, which takes between 24 and 48 hours. When you place your order, at checkout you can choose the delivery method that best suits your needs, including priority mail. We will send your package according to the mailing option selected.

What do I do if I receive a broken or damaged product?

If your product arrives broken, damaged, or with manufacturing defects, we will immediately send you a new product, no questions asked. Simply send us an email and include a picture of the damaged product, and we will send you another one as quickly as possible.

Can I return my product if I am not satisfied?

Of course! We accept returns within 30 days of having received your order. If you are not satisfied with your purchase, we will issue you a full refund or store credit at your discretion. Simply send us the bottle back, and we will process your refund immediately.

I hesitate to shop online because I like to ask questions to a qualified salesperson. Is there someone that I can talk to while I shop if I have questions?

We aim to make your online shopping experience just as easy, personal, and pleasurable as shopping in a traditional store. If at any point you have a question or just want to talk to someone who can help, don't hesitate to send us an instant message, email, or even shoot us a phone call. We are available at any time from 8 am - 8 pm EST.

Where are your bottles made?

Our bottles are currently made in China by manufacturers with high quality standards for their production methods. Our manufacturers are all small companies or individually owned, and they ensure that their employees are paid fairly and that their products are made with eco-friendly materials and attention to quality and detail.

Can I put my bottle in the dishwasher?

Some of our bottles are dishwasher safe, and others are not. We specify this information on each individual product page. However, we recommend hand-washing our all of bottles with warm soapy water and allowing to air-dry to best uphold the quality and lifespan of the bottle. Double-walled thermal insulated bottles should never be placed in the dishwasher, as this will destroy the bottle's thermal capacity.

Are your bottles insulated?

We offer a selection of insulated stainless steel bottles, of both single-wall and double-wall insulation varieties. These can be found in our thermal, tea, and stainless steel collections.

Can I put my bottle in the refrigerator or freezer?

You can put any of our bottles in the refrigerator, however we recommend against putting our bottles in the freezer (unless only for a very short period of time). When water freezes, the molecules expand, which could cause rupturing, malformation, and breaking of any reusable bottle. Double-walled insulated bottles should never be put in the freezer for any reason, as this can cause harm to the insulation capacity of the bottle.

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