During the shipping process, we make it our priority to communicate with our customers every step of the way, and be as responsive as possible to any questions that may come up.
The time frame for order delivery is divided into two parts:
1. Processing (This includes order verification, quality check and packaging): 24-48 hours
US Orders: All US orders are shipped from the United States via USPS.
You can choose from 1-3 Day Shipping or 2-8 Day Shipping (rates apply at checkout).
International Orders: Int'l shipping time is within 5-9 business days via UPS (sometimes DHL may be used as well depending on location).
Shipping is free for orders over $75.
PRODUCTS ON PRE-ORDER: If an item is out of stock on our website, you can place a "pre-order" to reserve yours as soon as it arrives to our facility. Pre-order shipping times may take up to 2 weeks. If you have any questions about a specific product on pre-order, send us an email or give us a call, and we will let you know its status!